Privacy Policy - Symphony

1. Introduction

At Symphony, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

We are committed to protecting your personal data and respecting your privacy rights. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We may collect the following types of information:

2.1. Information You Provide

Account information (name, email address, organization)
Profile information
Content you submit through our Services
Communications with us

2.2. Information Collected Automatically

Usage data (features accessed, queries submitted, model selections)
Device and connection information
Cookies and similar technologies

2.3. Information from Third Parties

We may receive information about you from third parties, such as business partners, service providers, and publicly available sources.

3. How We Use Your Information

We use your information for the following purposes:

To provide, maintain, and improve our Services
To process and complete transactions
To send administrative information and service updates
To personalize your experience
To analyze and optimize our Services
To protect against malicious, deceptive, or fraudulent activity
To comply with legal obligations

4. Sharing of Your Information

We may share your information with:

Service Providers: Third-party vendors who perform services on our behalf
Business Partners: When necessary to provide services to you
Legal Requirements: When required by law or to protect rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Right to access and obtain a copy of your personal information
Right to rectification (correction of inaccurate information)
Right to erasure (deletion of your information)
Right to restrict processing
Right to data portability
Right to object to processing

To exercise these rights, please contact us using the information in the "Contact Us" section below.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, where privacy laws may be different. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Symphony AI Inc.
Email: privacy@symphony-ai.com